The Feefo Platinum Trusted Service Award recognises businesses that deliver an exceptional experience to their customers.
It is awarded only to companies that have achieved a Feefo Gold Standard for three consecutive years and is based on genuine customer reviews.
At Qdos, we are incredibly proud to have received this prestigious award. We see it as a testament of our commitment to the tens of thousands of contractors and hundreds of businesses we advise, represent and support.
To date, Qdos has received over 4,000 independent reviews from customers, contributing to an overall Feefo rating of 4.6 / 5 stars.
With a 100% reply rate to queries on the platform, we always look to make sure customers are delighted with our service and address any problems they may have.
Seb Maley, Qdos CEO, spoke of his pride in receiving the award:
“Providing excellent customer service has always the backbone of our business and we are constantly striving to improve the way we serve our clients. We are therefore thrilled to receive this award from Feefo, a platform which has been vital in monitoring and reacting to client feedback. The volume of positive reviews we have received over the years is a real testament to the staff at Qdos, who take great pride in providing the best possible experience to their customers.”
Steph Heasman, Director of Customer Success at Feefo, added:
“The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
“This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.”
Take a look at the other awards we have received over the years.
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