Claims Information

Making a claim

Should you need to make a claim on your policy, you should notify us as soon as possible via the contact details provided below. More information about claiming on your policy can be found within your policy wording which can be found via your online account.

For claim notification contact details, please select the relevant product option from the list below: 

Claim contact details for Qdos policies

For any of the following policies, please contact us using the details below:

• Professional Indemnity Insurance
• Public and Employers' Liability Insurance
• Contractors' All Risk Insurance
• Tax Enquiry Insurance or Tax Liability Cover
• Jury Service and Legal Protection
• Contractor Sickness Cover
• Personal Accident Insurance
  
  

On receipt of your notification, we will issue a claim form and/or request further information regarding the circumstances of your claim.  We will then confirm the next steps in the claims process.

Your claim will be handled by the insurer, HCC International Insurance Company plc.  We will provide details of your claim to the insurer and will let you know the name and contact details for the claim handler responsible for your claim.

Whilst your claim will be handled by the insurer, you may contact us at any point during the claims process if you have any queries that you wish to discuss with us.

Claim contact details for Business Travel Insurance

For any claims relating to your Business Travel Insurance, please contact Millstream Underwriting directly using the details below: