The Feefo Platinum Trusted Service award is an independent seal of excellence that recognises businesses for delivering consistently exceptional experiences, as rated by real customers.
It is awarded only to companies that have achieved a Feefo Gold Standard for three consecutive years and is based on genuine customer reviews. This will be the second year in a row of achieving the Platinum standard in customer service.
To date, Qdos has received just under 4,500 independent reviews from customers, maintaining an overall Feefo rating of 4.6 / 5 stars.
At Qdos, we truly value the feedback of our customers. Receiving this award is a testament to the hard work of our team, who endeavour to provide the best service possible to our customers every day.
Seb Maley, Qdos CEO, spoke upon receiving the award: “One of our key values here at Qdos is ensuring that our customers can depend upon our team to provide them with the facts they need to make an informed decision through straightforward and honest communication. Receiving this award from Feefo goes to show that our team are working tirelessly to achieve our values.
The past year has been a challenging time for all of us, a lot of our customers have been left to make difficult decisions regarding their business. It is our hope that in the coming years, our customers can trust us to provide them with the guidance they need as we strive towards making sure the industry understands the importance of flexible workers.”
Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers.
“This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved.”
We've been helping our customers since 1988 and have been a leading authority on IR35 since 2000. Take a look at a list of our other awards.
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